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Terms of Use

INTRODUCTION

Welcome to the Invisalign-montreal website (www.invisalign-montreal.com). Your use of our website indicates your agreement with the following terms of use. If you do not consent to be bound by and to comply with these terms of use, please do not access or use this website.

INTELLECTUAL PROPERTY NOTICE

This Invisalign-montreal website, including any content appearing on the site or accessible through the site, is protected by copyright. Any adaptation, reproduction, or distribution of it is strictly prohibited without express permission.

DISCLAIMER OF LIABILITY

Invisalign-montreal does not warrant the accuracy, relevance, or reliability of the content of this website, nor does it guarantee that the content will be available without errors or omissions. The information contained on this website should not be construed as legal advice, and Invisalign-montreal is not liable for its use.

PRIVACY POLICY

Invisalign-montreal (“we” or “our”) cares about your privacy and the protection of your personal information. We are committed to protecting the personal information collected when you use the invisalign-montreal.com website (the “Website”) and using it only for the purposes for which it was collected.

This privacy policy (the “privacy policy”) governs the collection, use, and storage of information obtained by Invisalign-montreal regarding users when they access or use the Website.

BY ACCESSING THE WEBSITE, YOU CONSENT TO THE COLLECTION, USE, DISCLOSURE, AND STORAGE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS POLICY. IF YOU DO NOT ACCEPT THESE TERMS, PLEASE DO NOT USE THE WEBSITE.

SCOPE AND APPLICATION

The term “personal information” refers to information that, alone or in combination with other information, allows the identification of an individual, such as name, date of birth, email address, and any other information that must be treated as “personal information” under applicable laws.

Invisalign-montreal reserves the right to modify this privacy policy at any time, without prior notice. The current version and effective date of the privacy policy are available on the Website. If changes are made to the privacy policy that alter privacy risks, we will inform you by notice on the Website’s homepage.

If you continue to use the Website after these changes take effect, you will be deemed to have accepted these changes. We recommend that you regularly review our privacy policy.

WHY WE COLLECT INFORMATION

The personal information collected and used is notably collected and used for the following purposes:

  • Allowing users to access and use the Website properly.
  • Resolving issues reported by users, especially for troubleshooting, support, optimization, reviewing Website security vulnerabilities, and restoring lost data.
  • Evaluating, optimizing, and improving the content and features of the Website.
  • Communicating with you regarding a request you have made or your experience with our services, products, or Website.
  • Sending you information, offers, and other communications about our products, services, and initiatives, to the extent permitted by applicable laws.
  • Providing you with advertising content, including through retargeting, and improving the content of our advertisements and Website to make them more tailored and relevant to the audience.
  • Tracking your use of the Website’s features.

We only use personal information for the purposes for which it was collected.

THE INFORMATION WE COLLECT

When you access and use the Website, Invisalign-montreal may collect certain data concerning your use of the Website, such as the features used, the sections visited, or any other data that allows the identification of the operating system of the device you are using. This data cannot be used to identify you personally. We may use performance tools provided by third parties, such as Google Analytics, to collect information that is not of a personal nature, such as the Internet browser you are using, the type of operating system you are using, and the domain name from which you were directed to the Website. Google Analytics uses cookies to collect aggregated statistical data to analyze how visitors use a website. These cookies are used to store non-identifiable data.

If you do not wish to provide information to Google Analytics, you can unsubscribe by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

For more information on Google Analytics and how this third party processes and manages your personal information, you can consult the privacy policy available at http://www.google.com/intl/fr-CA/policies/privacy/.

Additionally, when you visit the Website, we may place a data file on your device, such as a cookie, pixel tags (very small images), or a similar file. These files allow us to store certain information about your use of the Website, including the date of your last visit, the pages you visited, and the files you downloaded. This allows us to customize the Website to better meet the interests and preferences of our users.

These files may also be used by Invisalign-montreal for targeted marketing purposes to show you content or ads that we believe may interest you based on your browsing behavior on the Website. You have the option to disable these cookies in the future if you wish by changing your browser settings. Invisalign-montreal may also collect certain personal information about you, such as your full name, postal address, email address, phone number, and credit card information, which you voluntarily provide when you use features of the Website, such as submitting requests, orders, and quote requests, registering for one of our initiatives, or providing us with information about issues with the Website or services or products provided by Invisalign-montreal.

HOW INFORMATION IS STORED AND SHARED

Invisalign-montreal stores personal information for a reasonable period to allow you appropriate access to the Website, to fully respond to your requests and/or process your orders, or to meet the stated purposes, or as required by law, whichever is longer. After this period, we ensure that personal information is depersonalized or destroyed to protect it against unauthorized access or disclosure. Only authorized and relevant staff members can access the data when they need it to perform their service-related functions, and in accordance with the purposes stated in this privacy policy, subject to the following paragraph. We never disclose your personal information to anyone outside of Invisalign-montreal without your consent, except to the following third parties and only if they have implemented appropriate security measures to ensure at least the same level of security as us:

  • Our vendors whose services have been retained to perform certain functions on our behalf (e.g., data processing and storage, communication sending, payment processing, delivery, etc.). In such cases, we take necessary measures to ensure that these third parties only have access to the information necessary to perform the agreed-upon services, that they process your information only for the purposes we have specified, and that they implement information protection measures in accordance with applicable laws and respecting the same conditions and level of protection as described in this privacy policy.
  • Any entity resulting from a merger, business reorganization, or change in control of Invisalign-montreal, in whole or in part, only if the parties have signed an agreement stipulating that the collection, use, and disclosure of information are limited to the purposes of the business transaction.
  • Any public authority if required by law, or to defend our rights, or otherwise in accordance with the law. If Invisalign-montreal is required to disclose information or provide a copy of such information to a government agency in accordance with the law or a court order, Invisalign-montreal will attempt to give you prior notice to the extent permitted by law.

HYPERLINKS AND THIRD PARTIES

The Website may contain sharing or publication options, or links to third-party websites or platforms. By using or activating these links or features, you leave the Website, and your browsing becomes subject to the terms of use and privacy policy of these third parties. We have no control over these third-party platforms, and listing these platforms on the Website does not in any way make us responsible.

SECURITY

All data is stored on servers that meet high-security standards and is protected against improper use and access by unauthorized persons. We strive to maintain the necessary physical, administrative, and technical security measures in our offices and data storage centers. Information is only accessible to individuals (employees or agents) who need access to the information to perform their tasks. Invisalign-montreal uses reasonable means to protect the personal information you provide when you use the Website. Specifically, Invisalign-montreal uses technical and organizational measures to protect your personal information against loss or theft, as well as unauthorized access and disclosure, both internally and externally from our organization. However, no security mechanism is perfect, and you should be aware that there is always a risk of security breach.

Invisalign-montreal disclaims any liability in the event of disclosure of such information about you, except in cases of negligence on the part of Invisalign-montreal. It should be noted that, to reduce the risk of security breach, no credit card information is stored on the servers used to host the Website.

All data collected as part of your use of the Website is typically stored on servers located in Canada. However, data may be processed by third-party service providers of Invisalign-montreal located outside of Canada to enable them to perform work on behalf of Invisalign-montreal. In this case, Invisalign-montreal takes reasonable steps to ensure that these third parties are bound by appropriate assurances.

YOUR RIGHTS

You have the right to know the purpose for which Invisalign-montreal collects and processes your personal information, as well as the right to access, update, and correct it. You can withdraw your consent to the use and storage of your personal information by Invisalign-montreal at any time. However, in this case, you may no longer be able to use certain features of the Website.

CONTACT US

If you have any questions about this privacy policy, accessing your personal information, or about the collection, use, and disclosure of personal information by Invisalign-montreal, or if you wish to exercise your rights mentioned above, file a complaint, or update your personal information, please contact our Data Protection Officer as follows:

By email: info@invisalign-montreal.com

By mail: 311, Place d’Youville, Vieux-Montréal (QC) H2Y 2B5